An overview of Mobile Commerce and Mobile Banking solution for the Unbanked in Sub Saharan Africa

One of the cornerstone Internet technologies that have emerged in recent years is electronic commerce. Electronic commerce does not simply provide convenience to merchants and retailers, but has revolutionized many aspects of banking and even social life. One of the prominent sub-elements of electronic is mobile commerce. This is the combination of electronic commerce with mobile handset technology. This thesis specifically provides an overview of electronic commerce and the means by which it has been integrated with mobile technology. The thesis implements literature sources and industrial and practical articles from the telecommunications and mobile industries. The research is categorized in three main sections: the history of electronic commerce, GSM network elements, and finally the implementation of mobile commerce banking solutions in Sub Saharan Africa. In terms of the history of electronic commerce, background elements examine the way electronic commerce is implemented in contemporary contexts as compared to historical contexts. This section also examines the means of past and future growth of electronic commerce. … The final section considers the implementation of mobile commerce banking solutions in sub Saharan Africa, with particular emphasis on Kenya. This section recognizes that there are a variety of mobile banking solutions that have gained widespread popularity in the region. This popularity is partially motived by the large-scale need for banking solutions for individuals with non-traditional incomes. The two major banking solutions considered in these regards are the M-PESA Banking solution and the Gemalto Mobile Banking solution. The technological aspects are examined, as well as the means of security they provide. Acknowledgements This thesis owes its existence to the help, support, and inspiration of many people. In the first place, I would like to express my sincere appreciation and gratitude to my supervisor Dr.Konstantinos Markantonakis for many hours of useful discussion, tirelessly reading and correcting my work, and suggesting many invaluable comments. Without his support, this thesis would not have been possible. I am also indebted to Dr. Chez Ciechanowicz for their care and guidance throughout my Master at Royal Holloway. In addition, I would like to thank the staff and colleagues in the Information Security Group for making my time at Royal Holloway an enjoyable one. Finally, and most importantly, I am most grateful to my family for their continuous and unconditional support throughout the period of my studies. Contents Abstract 2 Acknowledgment 3 CHAPTER 1: INTRODUCTION 8 1.1 BACKGROUND…………………………………………………………………………………………8 1.1.1 The growth of e-Commerce/ m-Commerce…………………………………….8 1.2 Motivation